Regulations and terms of use

A. Definitions
In this regulation, the terms defined in it will have the meaning below:
The company - Eternal Ltd. H.P. 201057023
The website - the website at www.eternel.co.il
The products - the products that appear on the website and are offered for sale.
Business day - weekdays (Sunday to Thursday), not including: the day the order is made, Fridays, Saturdays, holiday eves, holidays, Sabbaths, holidays and memorial days.
User - any person who makes use of the website, the services and contents contained therein, including ordering and purchasing products.

B. general

1. The site serves as a virtual store for the sale of phone straps and chains, phone protectors, wallets, bags, belts, complementary products, accessories and jewelry, and is owned and managed by the company. 
2. For any question and/or clarification and/or inquiry, you can contact the company's customer service directly by email info@eternel.co.il or by phone number 050-206-6666.
3. These regulations are the legal basis for ordering and surfing the site and it constitutes a contract of engagement that regulates the relationship between the company and the users of the site. Browsing the website and/or performing actions on the website constitute the user's consent to accept and act according to the provisions of the regulations. If you do not agree to the terms and conditions of this regulation, you are requested not to make any use of the website. The regulations are written in the feminine language but are intended for both sexes.
4. Placing an order and/or purchase of a product through the website or by telephone or via WhatsApp, is subject to all the instructions and conditions of these regulations, and subject to what is stated in any law, the user and/or anyone on her behalf will not have any claim and/or demand and/or claim against the website and/or the company and/or any of their managers and/or employees, with regard to the provisions and conditions of these regulations.
5. The company reserves the right to change the regulations from time to time according to its reasonable discretion in the circumstances of the case and this without the need to give notice and/or advance notice. Notwithstanding the above, in any case of a material change to the bylaws, the company will publish a notice of said change and it will take effect within 7 days from the date of the notice.
6. Product prices include VAT, if applicable by law, but do not include shipping fees.
7. The company's computer records only, regarding the actions carried out through the website, will be prima facie evidence of the correctness of the actions.
8. The images of the products shown on this website are for illustration only and do not bind the company at all.
9. The company does not  undertake to keep stock of all the models and/or products whose images appear on the website.
10. The company does its best to ensure that the information displayed on the website is the most complete and accurate information, but it will be clarified that, in good faith, inaccuracies or errors may appear in it and subject to what is stated in the applicable law, the company will not bear any responsibility arising from or related to them.
11. The company may update the prices of the products on the website and the shipping rates from time to time and without the need for prior notice. The valid price in relation to the order placed is the price published on the website at the time of completing the order process (which includes the delivery of credit card information). If the prices were updated before the order process was completed, the user will be charged according to the updated prices.
12. The company may offer promotions, benefits and discounts on the website or any other means of communication - including telephone, e-mail or text message, subject to obtaining consents according to law. The company may at any time stop these promotions, benefits and discounts, replace or change them, subject to the provisions of the applicable law.
13. The terms of use of the site apply to the use of the site and the services included in it using any computer or other communication device (such as a cell phone, handheld computers of various kinds, etc.). They also apply to the use of the website whether through the Internet, or through any network or other means of communication.
14. When updating the shopping basket, and subject to applicable law, the company reserves the right to send a reminder to the user about the abandoned basket, by sending an email to the entered address or by SMS to the entered phone number.
15. When registering on the site, you are offered the option of registering for the site's official mailings. If the user wishes to remove herself from the mailing after she has registered, she can do so easily through the link at the bottom of the received mailing or by writing to info@eternel.co.il or under "My Account" in the user's account on the website, as she chooses. For the removal doubt, the company will still be entitled to make use of the users' information for the purposes detailed in the company's privacy policy detailed in chapter 7 of these regulations as well as for the purpose of sending operational messages (such as: receiving an invoice, confirming an order, etc.), in accordance with applicable law.
16. Registration to the website is limited to the creation of a single account per user. The company reserves the right to remove duplicate accounts.
17. Promotions and discount coupons apply to all items on the site except for items on sale, unless expressly stated otherwise in the conditions of a specific coupon/offer, one way or another. The conditions for redeeming coupons or the conditions applicable to alternating promotions are detailed at the end of the regulations page as well as in the various publications on the website. The coupon can be redeemed with a purchase on the website only and it is not possible to use more than one coupon per purchase. In the case of returning an item bought at a discount with the use of a coupon, the amount returned will be the amount paid after the discount.
18. Making orders by a user who is under 18 years of age at the time of making the order will be done only with the approval of a parent and/or guardian. Entering credit information of a parent and/or guardian will be considered as consent to the purchase by a minor user.
19. The company may, according to its reasonable discretion under the circumstances, stop the activity on the site at any time and without prior notice.
20. The company may and reserves the right to prevent access to the website or to prevent the possibility of ordering products through the website or to cancel them or stop the user's use of the website in any case where: (a) the user has committed an illegal act and/or violated the provisions of the law; (b) the user has violated a condition of the terms of the regulations or any other mandatory provision that appears on the website or in other contractual documents applicable between the user and the company; (c) the user has committed an act or omission that harms the company and/or someone on its behalf and/or any third party, including other users of the website or the normal operation of the website, including and without prejudice, fictitious orders and/or deliberate cancellations of transactions; (d) If there is a financial debt to the company and/or companies related to it and the deadline for its payment has passed; or (e) for any other reason that is not detailed above and which the company deems appropriate, according to its reasonable judgment under the circumstances of the matter.

In such cases, the company shall be entitled, inter alia and without prejudice, to trace the user's use of the website, to transfer the user's behavior patterns to the relevant authorities and/or to third parties who will prove, in the company's opinion, that they are harmed by the user's infringing activity, as well as any other action that The company will find it appropriate to take measures to protect its property and/or its rights and/or the rights of third parties.

third. Registering on the website and placing orders through the website 

1. Ordering and purchasing products will be done by the users by creating an account on the website (the " Account ") and ordering through it or by ordering as a "guest" (as detailed below). Creating an account on the website is free of charge and is done by filling out an order form that appears on the website (" Order Form "). The user is solely responsible for keeping her account information completely confidential. It will be clarified that filling out all the details for ordering on the website is a prerequisite for making the order.
2. The user will select the requested item, color and type of phone, where for each item offered on the site, an "item page" will be displayed in which information about the offered item and its price will appear. The company may update the item page from time to time, add or omit details, remove products that are out of stock, add and/or download models and/or phone types, as well as update and/or change the price of the item from time to time. It is clarified that the images on the website are for illustration only, there may be changes between the images (including the colors that appear in the images and the details of the items) and between the actual items, which result, among other things, from the fact that the items are handmade, some of them are made of fabrics whose color changes from sheet to sheet, and since the items are photographed and are displayed on a computer screen or mobile phone and the user will not have any claim and/or demand and/or claim in connection therewith. The prices displayed on the website include VAT at the legal rate, unless otherwise specifically stated, and do not include shipping fees. 
3. The company will not make any use of the user's information, except in accordance with the site's privacy policy, which is an integral part of the terms of these regulations.
4. In order to ensure that the order is carried out efficiently and without errors, it is necessary to make sure that all the required details are provided on the website in an accurate and up-to-date manner. If incorrect details are provided when placing the order, the company will not be able to guarantee that the order will be received, carried out or that the products will reach their destination. In the event that the ordered products are returned to the company due to entering incorrect details or failure to collect the shipment or failure to respond to the courier company, the company will be entitled to charge the user an additional payment for shipping fees.
5. Order as a guest - a user will be allowed to make orders on the site as a "guest", even without registration. However, if the user made an order as a guest and then requested to cancel a transaction, to the extent that she has the right according to the provisions of the law or these regulations - in order to be able to register a credit to her credit (to the extent that she is entitled to it or if she chooses to do so, in accordance with the provisions of the law and these regulations), it will be created in a manner Automatic temporary account to which the credit will be entered. It is also clarified that if the user made an order as a guest and paid with a gift card and then requested to cancel a transaction, to the extent that she has the right according to the provisions of the law or these regulations - a temporary account will automatically be created into which the refund will be entered and the guest user is entitled to cancel the transaction .
6. A condition for placing orders through the website is the user's possession of a credit card or means of payment, for example a valid PayPal (which has not been restricted or blocked for any reason). If a credit card is used, only a valid Israeli or international credit card will be used, issued in Israel by one of the credit card companies. If the user uses credit card details or another payment method of any third party, the use of the credit card or (as the case may be) The aforementioned payment method is at the discretion and with the full consent of the registered owner of the credit card or payment method, and the user shall bear sole full responsibility and indemnify the company immediately for any claim and/or demand of the owner of the credit card or other payment method or any third party In connection with the user's use of a credit card or other means of payment as mentioned. 
7. Upon placing the order by the user, the company will check the credit card details, and upon approval of the order by the credit companies, a notification will be sent to the user that the transaction has been approved.
8. The details of the order as entered by the user in the order form and the registration of the transaction in the company's computers will be conclusive and final evidence of the correctness of the transaction.
9. In the event that the transaction was not approved by the credit company, the user will receive an appropriate notification about this and will be required to provide another means of payment.
10. In addition to the approval required by the credit company as stated above, approval of the order operation is conditioned on the fact that the requested product is in stock in the company's warehouses at the requested delivery date and/or at the time of the order (even if it is stated on the website that the product is in stock). If the product is not in stock, the company will be entitled to inform the user of the cancellation of the order, and to the extent that the user is charged for it - the user will be credited accordingly. Said notification will be delivered to the user via e-mail and/or a telephone message and/or a text message to her mobile phone, in accordance with the company's discretion and the details in its possession. For the avoidance of doubt, the user will not have any claim and/or claim in this regard against the company and/or anyone on its behalf for any type of damage, whether direct damage or indirect damage, which is caused to the user and/or third party as a result. It should be emphasized and clarified that there may be situations in which, although a certain item is shown on the website as being in stock, in practice that item is not in stock and cannot be delivered - in these situations the transaction will be canceled and the user will not have a claim in this regard, subject to the return of the amount paid to the company by the user.
11. Pre-order items are displayed on the website from time to time. When ordering item(s) classified as pre-order, the user will receive her complete order, including additional items in the order that are not classified as such, according to the schedules indicated in the pre-order.
12. Each user will be entitled to order a product and choose a desired destination for delivery by updating the desired destination in the order form. It is clarified that it is possible to order a product and choose a desired destination for delivery, but only from the list of destinations to which the company delivers. It is hereby clarified that the last delivery destination updated by the user will be saved in the company's database as the user's requested destination for future orders and it is the customer's responsibility to ensure that the requested destination is correct and up-to-date for each and every order. For the avoidance of doubt, the user will be able to change the requested destination for each order. It is clarified that when choosing a distribution point, the courier company may change the selected point and move it to another point, at its discretion and without notifying the user prior to the change. The user will receive the address of the final point in a text message or in a telephone call from the courier company or the operator.
13. After the payment information has been entered on the payment page, a confirmation will be sent to the user via e-mail (the same one entered during registration) on receipt of the order information. This confirmation does not obligate the company to deliver the products, and its role is only to testify that the order details have been received by the company.
14. If it turns out that the credit card of the user or someone on her behalf is not valid, or that the credit card company does not honor the transaction, or that PayPal (or any other available online payment service) does not honor the charge, or that the requested product is not in the company's stock, the company will contact with the user (using the details she entered when registering or placing the order) in order to complete or cancel the transaction.
15. When paying with a PayPal account (or any other online payment service provider), the user will be asked to enter the details of her existing account on the PayPal website (or an account with the other online payment service provider), or she can choose to quickly open a PayPal account / other online payment service provider. If the user decided to pay using a PayPal account / other online payment provider, the company will be able to collect the payment for the products only after receiving approval from PayPal / other provider. The use and receipt of the authorization is subject to the terms of use and the privacy policy of PayPal / online payment service provider, and not of the site.

d. Shipping and delivery of the products to the user

1. If the user has chosen delivery of the purchased items, the user may choose delivery directly to her home and/or to another destination, according to her choice. The company will deliver the aforementioned items to the shipping company/Israel Post at the address specified by the website user when ordering. Payment for the shipment will be made using the credit card or the selected payment method and will be added to the payment for the items and will not be able to be canceled for any reason, except according to the provisions of the applicable law. The delivery of the items from the website is done by using an external shipping company and is done subject to the shipping company's policy, as will be updated from time to time and the company is not responsible for the activity and actions of the external shipping company.
2. The delivery times of the products as indicated on the website are on "business days" only, that is, weekdays, from Monday to Thursday, and do not include Fridays and Saturdays, holiday eves and holidays (holiday days), from 9:30 a.m. to 5:00 p.m. An order placed after 2:00 p.m. or on a day that is not a business day, will be considered, for the purpose of calculating the shipping company's delivery date, as if it had been placed on the next business day.
3. It is possible that the delivery time to localities, towns, settlements, kibbutzim, councils and remote destinations will be longer than usual and as mentioned, it depends on the delivery dates and times of the delivery companies. In the event that the courier company does not make deliveries to the destination specified by the website user, the operator will send the items to the nearest delivery point.
4. It is clarified that the delivery times listed above are estimated times and that there may be changes and/or delays in the delivery times due to circumstances that depend on the courier companies and/or other third parties, and that are not dependent on the operator Expected delays in deliveries around the Israeli and November holidays (Black Friday, Shopping EL and Cyber ​​Mandy).
5. The user confirms that she is aware that the items can and will be delivered within a shorter or longer time than the estimated time and also confirms that she is aware that the company will not be responsible for the delay in the delivery of the items in these cases, including in the case of "force majeure", and without prejudice to the generality of the aforementioned, war , hostilities, emergency situations and natural disasters and/or strike and/or shutdown at the suppliers of the goods necessary for the production and/or transportation of the products as well as for any other reason, which is not under the operator's control. With regard to the delivery of items to areas with restricted access from a security point of view, when placing the order it will be noted to the user that it is not possible to deliver the items to the requested location and delivery alternatives will be provided in nearby locations, which the user must confirm in order to complete and confirm the order.
6. It is clarified that the company does not commit to a delivery time, as defined above, when the items (all or some of them) are out of stock - in which case the company will notify the user, who will be entitled to cancel the order, without paying any fine, all in accordance with the details entered by the user on the website . The company will not be responsible for any delay in the delivery of the items to the user and/or failure to deliver them, caused by incorrect and/or inaccurate and/or incomplete details provided by the user.

 God. Transaction cancellation and product return policy

1. What is stated in this section is subject to the Consumer Protection Law, 1981 ("Consumer Protection Law").
2. Upon receipt of the item, the user will inspect the item immediately upon receipt and notify the company if the item received is damaged or substantially different from what appears on the website (subject to the provisions of these terms of use). In such cases, the user will be entitled to cancel the transaction in accordance with and subject to the provisions of the terms of use and subject to the provisions of the Consumer Protection Law, 1981-1981 and the regulations pursuant to it (the law and the regulations will be referred to together below: "Consumer Protection Law").
3. A user will be entitled to cancel a transaction for the purchase of a product no later than 30 days from the date of receiving the product or receiving the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, by delivering a notice to the company, in which case the company will return to the user the consideration she paid for the product, and she will be entitled Deduct from this total the shipping fees and cancellation fees in the amount of 5% of the price of the product that is the subject of the transaction or 100 NIS, whichever is lower. When returning an order in which free shipping was received, the shipping fees will be offset at the time of refund according to the shipping costs: distribution point or locker 17 NIS H, courier to the house 25 NIS. Notwithstanding the foregoing, the company will not collect cancellation fees if the cancellation is due to a defect in the product, a discrepancy between the product and the details provided regarding it in accordance with the provisions of the law, due to the failure to deliver the product at the time set for this or due to any other violation by the company towards the user in connection with the transaction. In the aforementioned case, the user will notify the company and the date for collecting the product will be arranged, all in accordance with the provisions of the law. 
4. For your attention, according to the Consumer Protection Law, 1981, a consumer is not allowed to cancel a transaction in which a product is purchased that is manufactured especially for him. The products are produced by the company especially for the consumer and are sent for stamping, therefore it is not possible to cancel an order. 
5. Cancellation as a result of a defect or inconsistency with the details appearing on the website: the customer is required to check the product immediately upon receiving it. If the customer received the product when it was damaged, or when the product specifications differ from the specifications published on the website, the customer may cancel the transaction within 14 days of receiving the product, by sending a cancellation notice by e-mail  info@eternel.co.il For the company's customer service, all in accordance with the provisions of the Consumer Protection Law, 1981-1981.
6. Cancellation of a sale by the company and cessation of website activity: In any case where, due to "force majeure", the company is prevented from continuing to manage the website as it is in repair, to deliver the products or to fulfill any other of its obligations, the company may cancel the contract with the buyers, all or some of them This section, "force majeure", means, as is accepted by law, including computer malfunctions, malfunctions in the telephone system or malfunctions in other communication systems, any kind of sabotage and a security incident.
7. If factors and/or events beyond the control of the website owners and/or its operators delay and/or prevent the sale of the products and/or services, of any kind, fully or partially, and in any way whatsoever, and/or the supply of the products and/or or the provision of the services published on the website at the appointed times, and/or malfunctions in the computing and/or telephone systems and/or any other communication factor will affect the completion of the purchase process, this or that, in its various forms, and/or if due to hostile actions and/or any factor of another force majeure will prevent and/or damage the process of purchasing the products and/or services in any way, including through normal sales or the delivery of the products and/or services and/or if there are changes in the tax rates and/or levies applicable to the products and/or The services Between the date of publication of the product and/or service for purchase and the scheduled delivery date according to the conditions of purchase of the product and/or service, the site may cancel the contract with the buyers, all or part of them and/or stop the site's activity.
8. Without detracting from the above, if after the completion of the operation it is discovered that the product and/or service is out of stock, the company may cancel the sale or offer an equivalent replacement product. Canceled sale as mentioned, the company will not be responsible and will not bear any direct, indirect, expense or special damage caused to the user or a third party.
9. If an error occurs in the stamping, in the description of the product and/or service, in its price, in the terms of payment, in the image of the product/service or in any other printing material, or in receiving the data from the submitter of the proposal, the company may cancel the specific transaction and entitle the customer to a full refund.
10. It is hereby clarified that the provisions of the Consumer Protection Law, 1981-1981 applicable and valid at the time of the transaction are the binding provisions, even if in these regulations or on a different registered website.
11. A refund will be made up to 14 business days by means of a credit that will be transferred to the credit card or the payment method in which the order was made or will be given as a credit to the user's account for purchasing on the website, according to the user's choice within the transaction cancellation procedure. Notwithstanding the above, a user who made a transaction for the purchase of a product on the website and paid with a "Direct" card, who requested to cancel the transaction and is entitled to do so in accordance with these regulations, will be credited with a credit card or other means of payment that she will hand over to the company for this purpose and will be acceptable to the company. Considering that the crediting time may be extended. Also, you can explicitly request to receive credit for the purchase on the refund site.
12. The above does not detract from the company's right to claim its damages, due to the fact that the value of the product decreased as a result of a significant deterioration in its condition.
13. Cancellation of a transaction or replacement of an item will be done by contacting the operator's phone number: 050-206-6666, on Sunday - Thursday, between the hours of 10:00 - 15:00 or alternatively to the email address info@eternel.co.il For the purposes of registered mail delivery and written inquiries, returning products via a courier on behalf of the operator will be possible for a payment of NIS 25 by the user.
14. It will be clarified that the user may return a product subject to the provisions of the Consumer Protection Law, provided that the returned product has not been used in any way, that its packaging has not been opened or damaged, the returned product has not been damaged, and the protective sticker on the phone cover has not been removed, and the returned product is in its original packaging as much as possible. 
15. If, due to shortages in stock, products are ordered that will not be found in stock - the company may offer the user an alternative item of equivalent value, at its discretion.
16. A user who is a person with a disability (as defined in the Law on Equal Rights for Persons with Disabilities, 1998) ("a person with a disability") or who has reached the age of 65 ("a senior citizen") or who has not yet passed five years from the date she was issued an Oleh certificate or a certificate of eligibility as an immigrant from the Ministry of Immigration and Absorption ("new immigrant") will be entitled to cancel a transaction for the purchase of a product within four months from the date of making the transaction, from the date of receipt of the product or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, whichever is later, provided that entering into the transaction included a conversation between the company to the user, including a conversation through electronic communication.

If a user who is a person with a disability or a senior citizen or a new immigrant requested to cancel a transaction as stated above, the company may require that user to present a certificate proving that she is a person with a disability or a senior citizen or a new immigrant. A transaction was canceled by a user who is a person with a disability or a senior citizen or a new immigrant by giving notice to the company within four months from the date of making the transaction, from the day of receipt of the product or from the date of receipt of the disclosure document in accordance with the provisions of the Consumer Protection Law, according to the latter, as mentioned, the company will return it to her uses the consideration she paid for the product, and she will be entitled to deduct from this amount the shipping fees and cancellation fees in the amount of 5% of the price of the product subject to the transaction or NIS 100, whichever is the lower.

Notwithstanding the foregoing, the company will not collect cancellation fees if the cancellation is due to a defect in the product, a discrepancy between the product and the details provided regarding it in accordance with the provisions of the law, due to the failure to deliver the product on the date set for this or due to any other violation by the company towards the user in connection with the transaction. In the aforementioned case, the user will notify the company and the date for collecting the product will be arranged, all in accordance with the provisions of the law.

1. The user had the right to cancel a transaction according to these regulations or according to the consumer protection law, the cancellation notice that the user gives to the company will be given in one of the ways detailed below:

(a) Orally - by phone: 050-206-6666 

(b) by email: info@eternel.co.il 

(d) by sending an application to the company through the website.

1. It is clarified that in accordance with the provisions of the Consumer Protection Law, the right of cancellation as detailed above will not apply to lost goods (products that, upon arrival at the user and once delivered, cannot be used again or delivered to another user, or products whose value will be lost in the time period until the product is returned, or products that can break down until they are returned ).
2. If the customer placed an order on the website using a gift card and chose to return the items, the credit will be given through credit only and not through monetary credit

 God. Company responsibility 

Each user is entitled to a warranty for one month from the day of receiving the products and a warranty for three months from the date of purchase for a defect in the production of the vegan leather products.

In case of a defect included under the warranty, the product will be replaced or repaired, at the company's discretion. If there is no identical product in the company's inventory, a credit voucher or equivalent replacement product will be received.

In the event that the customer received a defective product, we must be contacted and the case will be treated as a top priority. Repairing an item may take up to 7 business days.

It is important to remember that the coatings for the chains are of high quality, but you must avoid contact with sweat, salts, oils, perfume, extreme heat, care products, chlorine, cleaning agents or other chemicals that may blacken the jewelry and damage it irreparably. It is also about gold or silver plating and that there is natural wear and tear that may happen over time.

The responsibility is personal and non-transferable. The warranty does not cover misuse, negligence or cases of breakage, tear, yellowing, scratches or damage to the cover and/or chain due to unreasonable use or non-compliance with the conditions of use.

Subject to the limitations of liability applicable in applicable law, the company and/or anyone on its behalf shall not be responsible and shall not bear any direct, indirect, consequential or special damage caused to the user, to the user's telephone device, and/or to a third party, as a result of use or purchase through the website, contrary to to the provisions of these regulations or for acts or omissions of the user and/or third parties, including, and without prejudice, communication providers (including in connection with a malfunction and/or disruption, temporary or permanent, in the communication lines) and/or for unauthorized access, attacks, hacking and intrusion into information (or an attempt to do any of these) through communication lines or another communication network and/or in respect of delivery services and/or collection of deliveries.

In any case, subject to the limitations of liability applicable in applicable law, whatever the cause of the claim may be, the limit of the company's liability shall not exceed the total amount of payments made by the user to the company, and in any case the company shall not be responsible for consequential or indirect damage, including loss of income and/or loss of profit caused by any whatever reason.

1. The company and/or anyone on its behalf will not be responsible for any malfunction and/or delay and/or disruption in the use of the website and/or the services included in it (including deliveries of products) and/or for anything related to any of these (including and without prejudice to the generality of the above, in the lines Bezeq and/or in the internet systems and/or in the cellular networks) as well as for any expense, loss or damage that will be caused by any reason, which is not dependent on the company, including and without detracting, as a result of an order and/or regulation and/or instruction of a government authority, a substantial paralysis of communication systems, earthquake, storm, shortage of materials and/or public services and/or transport services, fire, flood, explosion, explosion, accident, epidemic, strike, shutdown, riot, breach of public order, war, act of terrorism and/or Enmity and closure and these will not be considered a violation of the terms of this regulation and will not entitle the user to any relief and/or right. For the avoidance of doubt and without detracting from the generality of the above, it will be clarified that the user will not have any claim or right in connection with the actions taken by the company due to a malfunction and/or disruption as mentioned.
2. A pen error was made in the product description, this will not bind the company and/or anyone on its behalf.
3. The company is not responsible for the use made by the user and/or any other person of the product that is not in accordance with the instructions of the manufacturer and/or the company, including washing and/or any other use.
4. The company will do its best to deliver quality products at the requested time. If the user believes that the products she purchased through the site or a service provided to her through the site are defective in any way, she is invited to contact customer service by phone at 050-206-6666 or by email at info@eternel.co.il, and the company will handle the request as soon as possible.
5. It is possible that as part of the use of the website, the company may provide links and references to various websites and pages on the Internet, operated by third parties ("linked websites") where the user can, among other things, receive or purchase various products and services. It is possible that on these sites and pages the user will be asked to register, provide various details, etc. It is clarified that the company has no knowledge, control or responsibility regarding what is done on these websites. Providing details and registering on these websites is not subject to the privacy policy of the company but to the privacy policy of those linked websites and the provisions of any law. Browsing these websites and pages, as well as any other action the user performs in connection with them, are the sole responsibility of the user and the owners of the linked websites, and the user will not have any claim and/or demand for direct and/or indirect loss, loss or damages against the company and/or anyone on its behalf arising from relying on and/or using the content and/or information provided on these sites.

and. Copyright

1. All intellectual property rights on the website and/or products, including the copyrights, models, methods and trade secrets, are the property of the company only and/or as the case may be) third parties. These rights apply, among other things, to the contents of the website, including the services offered there, the list of products, the description and design of the straps and chains and any other detail related to the operation of the website, design, software, application, computer code, graphic file, text, etc., whether in the interface the external, both in source code and in target code.
2. Do not copy, reproduce, distribute, sell, market, translate, introduce changes, publish, transmit, display, perform, issue a license, create derivative works, perform reverse engineering or sell in part or in full, temporarily or permanently, In any form, any part of the information or content contained on the site, including trademarks, images and texts, the design of the chains, straps, shields, product images, etc., without obtaining the approval of the company or (as the case may be) third parties, in advance and in writing. Also, the website may not be used in a way that constitutes or may constitute a violation or damage to the company's intellectual property, without its express prior written consent.
3. You may not make any commercial use of the data published in the website's database, the list of products appearing on it or other details published on it, without obtaining the company's prior written consent.
4. Do not use any data published on the website for the purpose of presenting it on the website or any other service, without obtaining the company's prior written consent and subject to the terms of that consent (if given).
5. The name 'eternel' as well as the domain name of the site, the trademarks (whether registered or not) are all the property of the company only. They may not be used without obtaining her prior written consent.
6. To the extent that there are trademarks (including photos, drawings, etc.) submitted for publication by the companies offering products and services for sale on the site, because then the trademarks are the property of those companies and may not be used without their consent.
7. All verbal content, icons (ICONS), any information and/or display appearing on the website, including graphics, design, verbal presentation, trademarks, logos including their editing and presentation on the website, are the exclusive property of the company. 
8. The website services must be used for legal purposes only.
9. Do not copy and use, or allow others to use, in any way the content from the website, including other websites, electronic publications, print publications, etc.
10. Do not activate or allow to activate any computer application or any other means, including programs of the type Crawlers, Robots, etc., for the purpose of searching, scanning, copying or automatically retrieving content from the website. In this rule, you may not create and do not use the aforementioned means to create a compilation, collection or database that will contain content from the website.
11. Do not display content from the site within a frame, visible or hidden.
12. Content from the website may not be presented in any way - including through any software, device, accessory or communication protocol - that changes its design on the website or removes any content from it, in particular advertisements and commercial content.

G. Privacy policy, database and direct mail

1. The personal details that will be provided by the user of the website, including as part of filling out the registration form, any other data that will be provided, will be produced or processed based on the analysis of these details and any information about the user that came and/or will come to the company's attention as part of the use of the website ("User Details") will be subject to the company's privacy policy, as detailed below.

In these regulations, the phrase "user information" includes all personal information collected by the company or provided to it by you or someone on your behalf, through which you can reasonably be identified and/or information protected according to the Privacy Protection Law, 1981-1981 ("Law privacy protection"), including, but not limited to, first name, last name, ID number, residential address, phone number, date of birth, email address, products you ordered, location identification, interests, payment methods, additional information When making contact and your correspondence with the company, etc.

1. The company will not disclose the user's details, except in any of the cases listed below: (a) if required to do so by a judicial order or by law; (b) If you receive a notice to take legal proceedings against it for actions performed by the user and/or anyone on her behalf and in any dispute, claim, claim, demand or legal proceedings, if any, between the user and the company; (c) If the company organizes its activities within another body - and in the event that it merges with another body or merges its activities with the activities of another body - the company will be entitled to transfer the user's information to the aforementioned other body, provided that the other body accepts the privacy policy instructions (d) If a claim is made or the suspicion arises that the user has committed an act and/or omission that harms the company and/or anyone on its behalf and/or any third parties; (e) if it is made The company claims or suspects that the user has committed an illegal act and/or to enable, facilitate, assist and/or encourage the commission of such an act; (f) If a claim is made or the company suspects that the user has violated any of the conditions The regulations and/or any agreement with a company and/or with anyone on its behalf; (g) if and to the extent that this is required for the purpose of the company's activity, such as the transfer of details to employees, subcontractors, including other entities that are partners or involved in the operation of the website A demand towards the company in connection with the delivery of its details as mentioned and it will not claim in retrospect that it did not give its consent to this matter.

Without deviating from the above, the user agrees that the company may transfer, at its discretion, the user's information outside the borders of Israel, even though the law of the country to which the user's information will be transferred and/or stored ensures a different level of protection than the level of information protection provided for in Israeli law.

1. Filling out the registration form or using the website and the services offered therein constitutes the user's consent that the user's information will be held in one or more databases of the company and/or someone on its behalf, and that the user's information will be used for the following purposes: (a) for the needs of operating the website and providing services to the users, including the needs Establishing contact with the user when the company believes that there is a need for this for the purpose of providing the services; (b) for the purposes of marketing, advertising, sales promotion and sales and for the purpose of contacting the user in any way, including by direct mail in any means of communication that you deem appropriate (including in writing, in print, by telephone, text message, by facsimile, by computer or by other means), subject to obtaining consents according The law (c) for the purposes of encouraging loyalty, statistical analysis and research (including the delivery of non-identifying statistical and/or aggregate data to third parties), conducting surveys and any other online use in connection with a marketing issue; (d) for internal needs, such as the needs to investigate complaints and/or reviews and to establish contact when the company believes that there is a need for this for the purpose of providing the services or supplying the products or to comply with other instructions according to law; and (e) to fulfill the company's obligations according to the law and/or in accordance with the requirement of authorities and/or courts. Use of the user's information for the above purposes will not be considered a breach of privacy.   
2. The user does not have a legal obligation to provide the user's information to the company (however, without providing it - you will not be able to use all or part of the website's services) and that providing the user's information is done of her own free will and with her consent. The user hereby expressly agrees to the use of the user's information as stated above and that such use will not be considered a violation of her privacy by the company and/or anyone on its behalf.
3. The site may use "cookies" for its regular and proper operation, including to collect statistical data about the use of the site, to verify details and for information security purposes. The company may even use cookies originating from third parties, including Google Analytics and social networks which are intended for displaying ads regarding products or services based on the various activities of the user throughout the Internet and other websites and services you have visited, and more.

Cookies are text files, which the browser creates according to a command from the site's computers or from the computers of third parties. Some cookies will expire when you close the browser and others are saved on the hard drive of the end device you use. The cookies can contain a variety of information such as the pages you visited, the length of time you stayed on the site, where you came to the site from, information you wish to see when entering the site and more.

Modern browsers include an option to avoid receiving cookies. If you do not know how to do this, check the help file of the browser you are using in order to examine the possibility of removing the cookie option. Disabling cookies may result in you not being able to use some of the services and features on the website or other websites.

1. Some of the information collected about the users as part of the use of the website and/or the contract with the company is not personally identifiable and is not saved together with the user's information. This is statistical and/or aggregate information. For example, advertisements read by the user on the website, the pages she viewed, the offers and services of interest to her, the Internet address (IP) from which you accessed, and more. The company will be entitled to make use of such information without the user's consent (including the transfer of the information to third parties), in accordance with the company's discretion, and within the framework of such use, the user's identity will not be revealed without her consent and/or not in accordance with this privacy policy.
2. According to the Privacy Protection Law, every person has the right to review by himself, or by his attorney authorized in writing or by a guardian, the information about him held in a database. A person who reviewed the information on it and found that it is not correct, complete, clear or updated, may contact the owner of the database with a request to correct the information or delete it. If the owner of the reservoir refused, he must inform the applicant of this in the manner and manner stipulated in the regulations. The information requester may appeal the information database owner's refusal to allow inspection and the notification of refusal to correct or delete information in the manner and manner set forth in the regulations.

Such an application should be directed to the company, via email: info@eternel.co.il. 

H. maintaining confidentiality; Data Security

1. The company does not store credit card numbers on its computers.
2. The company uses the highest security standards in order to maintain as much as possible the confidentiality of information and the privacy of its customers. The company uses Credit Guard, the leading credit card clearing and security company in Israel for the purpose of checking and securing the information. Credit Guard complies with strict information security standards and procedures as required by the PCI Level 1 credit companies.
3. The strict security standards that the site meets are designed to protect consumers, merchants and credit companies. The introduction of PCI DSS significantly increases the level of security and therefore helps foster the trust of online clearing users in the use of credit cards. Credit Guard uses the services of Comsac, which specializes in detecting loopholes in the network, exposing the holes in the site's computer system and servers, and blocking them against hacking and intrusion from the outside. The standard certification service includes the largest amount and variety of tests at the highest standard level, level 1.
4. The site is secured using the SSL protocol, which means that all communication between the browser (at the client) and the site (that is, the web server that stores the pages) is encrypted so that the information transmitted between the browser and the site cannot be deciphered. That is, the guaranteed 'security' is encryption of the information. Encryption is a method of 'mixing' designed to mislead hostile parties and is carried out by two partners: the sender mixes and the receiver decodes. The mixing method is based on mathematical functions, and the special feature of the method (such as RSA) is that one key on the client side is enough to mix and decrypt, two are required.
5. In cases that are not under the control and/or result from force majeure, the company will not be responsible for any damage of any kind, indirect or direct, caused to the user and/or someone on her behalf, if information is lost or reaches a hostile party and/or is used without authorization.
6. The company makes an effort to provide the user with a proper and high quality service. At the same time, the company does not guarantee that the service on the website will not be interrupted, will be provided in order or without interruptions, will be held safely and without errors, and will be immune from unauthorized access to the company's computers that operate the website, damages, breakdowns, malfunctions or failures - including malfunctions in hardware, software or In the communication lines to the site - with the company or with one of its suppliers.

ninth. Promotions

The company will be entitled (but not obliged) to offer the website users, from time to time, promotions and benefits. These promotions and benefits will be managed in accordance with the provisions of the law, the provisions of these regulations as well as the provisions that will be published on the website from time to time. The company reserves the full right to change promotions and benefits, stop or extend them, at its sole discretion, and subject to the provisions of the law.

Receiving a gift as part of a sale is limited to one item per user.