Shipments and returns

Delivery guy to the house
The shipping cost is NIS 40
For orders over NIS 1000, shipping is free

Super fast delivery time: 1-3 business days (not including order processing day and remote locations)

Pickup
Any order can be picked up  free of charge  from Eternal Studio - Sokolov 103, Tel Aviv
Delivery time: 24 hours or less from placing the order
Opening hours: Sunday-Thursday between 09:00-15:00 by phone 054-977-7708
A notification of a ready order will arrive directly in your email inbox so you can come pick it up

Returning an item

A. For purchases made "online" you can receive a refund within 7 days provided that all labels attached to the item have not been removed and/or returned within The packaging was as delivered, the item was not used and the item returned in exactly the same condition as it was sent.
*In the case of selling shoes - the buyer has 24 hours to update if the size is not good or if the item is damaged or significantly different from what was described before the purchase.
b. In case of returning an item - a cancellation fee of 5% of the transaction amount will be charged.
C. The return of the product will be made in the same way as the payment in which the purchase was made.
D. Shipping fees (if paid) - will not be refunded in case of transaction cancellation.
God. The item can be exchanged within 7 days from the date of purchase and provided that all labels attached to the item have not been removed, the item has not been used and the item has been returned in exactly the same condition as it was sent.
f. You can get a credit to use to buy atÉternel which will be usable up to 60 days from the day of receiving the credit.
g. The buyer has 24 hours from the moment of receiving the shipment to report that the item is damaged or significantly different from what was described before the purchase - in this case a full credit will be made without a cancellation fee.
H. The return will be made independently or through a courier who will collect the item from you with an additional payment of NIS 40 for the delivery.
ninth. Delivery will take up to three business days in normal areas. Risk areas/towns/kibbutzim - arrival up to 7 business days.
J. There is no warranty after purchasing the item regarding peeling/tears/or defects or any other defect caused to the product after its delivery - most of the items are vintage items and are sold as is. 

To. There are no returns on promotions.

Thank you very much for choosing us!